1. How much business am I really losing from missed calls?
UK research shows that 75% of callers won’t leave a voicemail when they reach an answering machine, and 85% of people whose calls aren’t answered will not call back. UK businesses lose over £31.6 billion annually due to missed calls, with studies indicating that one in three calls to UK businesses go unanswered. The cost of missing just one call can be around £1,200 for many businesses. A single missed call from a qualified prospect can represent hundreds or thousands in lost revenue.
2. Can AI really handle complex customer conversations?
Yes. Our AI is specifically trained on business conversations and can handle 90%+ of typical customer interactions, including answering detailed questions about services, pricing, availability, and scheduling. For complex situations it can’t resolve, the system intelligently transfers calls to you or takes detailed messages. The AI learns your business information during setup to provide accurate, helpful responses.
3. How quickly can you get our AI call answering service operational?
Most businesses are fully operational within 24-48 hours. Our team handles all technical setup, AI training, and system integration. You simply forward your calls to our system and start capturing more leads immediately. No complex installation or lengthy training required on your end.
4. What happens if the AI can’t answer a caller’s question?
The AI is programmed to handle the vast majority of business conversations, but when it encounters a question beyond its capabilities, it takes detailed notes about the caller’s specific needs and ensures they feel heard and valued. The caller receives immediate confirmation that their enquiry will be addressed, and you get instant notifications with their contact details and exactly what they need. Studies show our AI successfully handles 92-95% of typical business calls, with only complex technical or highly specialised queries requiring your personal follow-up. The key difference is that these callers don’t get frustrated by ringing endlessly or leaving voicemails that go unanswered – they have a professional conversation and know they’ll hear back from you promptly.
5. How does automatic appointment booking work with my existing calendar?
Our system integrates directly with popular calendar platforms (Google Calendar, Outlook, Calendly, Acuity) and most CRM systems. When a caller wants to book an appointment, the AI checks your real-time availability, offers appropriate time slots, and schedules the appointment instantly. The caller receives immediate confirmation, and you get notified of the new booking. Studies show businesses with instant booking convert 3x more calls into appointments.
6. Can the AI handle calls outside of normal business hours?
Absolutely. This is where you’ll see the biggest impact on revenue. Research shows that 80% of all business communications in the UK still take place over the phone, and many of these calls occur outside standard business hours. 20% of new prospects will only call once – if you miss that call, they’re likely moving on to your competitors. Our AI provides 24/7 professional service, capturing leads and booking appointments even at midnight or on weekends, significantly expanding your available market.
7. How much does AI call answering cost compared to hiring staff?
Our service starts at £149/month for our Starter plan, £299/month for Professional, and £499/month for Enterprise – positioning us competitively within the premium AI answering market. Hiring a full-time receptionist in the UK typically costs £20,000-30,000 annually in salary and benefits, while traditional call answering services charge £0.75-£1.95 per minute with monthly minimums that can exceed £1,000 for busy businesses. Unlike human staff, our AI never takes sick days, holiday, or breaks, provides consistent service quality, and works 24/7. Most clients see ROI within the first month through captured leads that would have otherwise been lost, especially considering that UK businesses lose an average of £1,200 per missed call.
8. Will the AI sound robotic or obviously artificial to callers?
No. Our AI uses advanced natural language processing and is trained to sound conversational and professional. Callers typically can’t distinguish it from a well-trained human receptionist. The AI is customized with your business’s tone and personality, uses natural speech patterns, and even includes appropriate hold music and professional greetings tailored to your brand.
9. What types of businesses benefit most from AI call answering?
Any business that depends on phone calls for bookings or sales sees significant benefits. This includes medical practices, legal firms, home service contractors, real estate agents, salons, repair services, and consultants. Businesses that receive 20+ calls per week typically see the highest ROI, but even lower-volume businesses benefit from never missing important calls during busy periods or after hours.
10. What if I’m not satisfied with the service?
We offer a 30-day money-back guarantee because we’re confident in our service quality. Over 94% of our clients continue service after the first month due to the immediate impact on their business. Additionally, we provide ongoing optimization and support to ensure the AI continues to meet your evolving business needs. If you’re not completely satisfied, we’ll refund your investment, no questions asked.
Ready to stop losing business to missed calls? Book your free discovery call today and see exactly how our AI service can transform your customer communications.